Congratulations to Doreen Dow and Jeff Sorum on winning Prospect’s prize draw for the Tenants Satisfaction Survey! They both gave their views during the survey and were the lucky names picked, winning £50 shopping vouchers each.
Over 500 tenants took part in the survey, with 93% saying they were satisfied with the overall service provided. Prospect carry out this survey every three years and use the information to help plan how they deliver services and where they can make improvements.
You can see more of the 2016 results in the Tenant Satisfaction survey results. If you’d like a copy of the action plan, or want more information about the results of the survey, please contact Catherine Louch using Prospect’s office number 0131 458 5480.