H&T Pawnbrokers are recruiting a part-time Store Colleague position for their new Wester Hailes store, located in Westside Plaza.
The post is contracted to 22.5 hours per week, with a salary of £20,904 per annum.
Offers proactive, personalised customer service, and supports others across the team, in order to achieve the store’s financial goals.
Job contribution
Customer service
- Seeks opportunities to interact and make friends with every customer, understanding their individual needs, so that each feels welcomed and supported in store, and leaves with a positive impression
Product knowledge
- Offers accurate, relevant advice to every customer, in order to guide them to the right product, service or outcome for their individual situation
Operational compliance
- Follows all regulatory requirements, company policies and latest operating procedures, so that people, customers and property are properly protected, and the store is as successful as possible • Audit scores • Health & Safety record
Teamwork
- Observes team members across the store and finds opportunities to offer help and support, thereby ensuring that the team works effectively as a whole, and activities are shared fairly across all colleagues
Learning
- Keeps up to date with all relevant training, and seeks opportunities to learn new things, so as to offer the best possible support and product knowledge to customers and the wider team
In-store environment
- Maintains a clean, tidy, and welcoming environment, across both customer-facing and non-customer facing areas, so that colleagues and customers experience a comfortable and safe place to work and shop
You can read the full job advertisement and apply for the post online here.
