Prospect Community Housing: September Coronavirus Update

Prospect Community Housing released the following update on Thursday last week giving the latest updates on how they are adapting their services due to coronavirus, as well as useful information for tenants and local people.

Latest Updates
Scottish Government announced last week that the re-opening of non-essential offices has now been put back to October. This means that Prospect’s office will not re-open to the public before then. Our staff remain contactable by phone, text and email during office hours and we are now providing a full range of services. We will continue to follow Scottish Government guidance on when we can re-open and will keep you updated.

We have begun re-letting empty properties in a way which is safe for both new tenants and staff. This has included increased use of phone calls, videos of the properties, and safe methods for signing tenancy agreements. We advertise our available properties via Key To Choice. Please get in touch if you have any questions.

Help with Fuel costs
Prospect has been given access to a charitable fund which can provide vouchers to help with your gas and electricity costs if your income had dropped as a result of the current Coronavirus pandemic. To be eligible for a voucher you must:

  • Have a prepayment meter which is not a smartmeter
  • Top up your meter at the Post Office or Paypoint
  • Have lost income or had increased expenses as a result of Covid-19/Coronavirus
  • Be experiencing difficulty paying for your gas and electricity

Vouchers are £28 for a single household and £49 for a family and you can apply for a maximum of 3 vouchers before the scheme ends on 27th November. If you think you might be eligible, please contact our Welfare Rights Officer Fiona McLuckie by email or phone 07908951297 for more information.

Empower Yourself: Learn how to use your computer or device for day-to-day life. Friendly easy to follow sessions from Wester Hailes Connects every Thursday 10.00AM-11.00AM. Contact Joanne by emailing or phone her on 07398603969 to find out more.

There are delicious free takeaway lunches twice a week in Wester Hailes. Wednesdays at the Health Agency and Fridays at WHALE between 1PM-2PM. Social distancing rules apply to keep everyone safe. Wester Hailes Eats Together has more details about the meals as well info on other food activities. and some great recipes.

Free Repairs
SCOREscotland are taking part in the Scotland Cycle Repair Scheme every Friday at WHALE. If you need a helping hand to get your bike into shape, this scheme provides free repair and maintenance work up to the value of £50. Booking essential, email or call 07496190752.

Prospect sent out this update over their E-bulletin. If you are a Prospect tenant and you would like to receive future e-bulletins, please email

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